Employee engagement provides many benefits for employers, customers, and the employees themselves. Not only does high employee engagement result in greater productivity, but it also correlates with higher organizational success. Engaged employees are less likely to be absent from work and are less likely to leave their companies. These employees are often healthier and less accident-prone. One of Gallup Research’s chief researchers, Jim Harter Ph.D., reports that “Engaged employees are more attentive and vigilant. They look out for the needs of their coworkers and the overall enterprise because they personally ‘own’ the result of their work and that of the organization.” The quality of their work is higher than that of non-engaged employees. A 2019 Gallup research poll indicates that highly engaged employees are resilient and take responsibility for their performance. They work to build upon their strengths and are intentional about being engaged in the workplace.
The research clearly demonstrates that employee engagement is beneficial, so why wouldn’t employers make high employee engagement a priority? Many simply don’t know how to go about increasing employee engagement. Companies looking to improve the happiness of employees can start by following these steps.
Talent Acquisition & Management
Hiring the right people and ensuring they’re in the right roles is essential. All hiring and retention policies must align to match company goals. Employees must have a clear understanding of their role in achieving the company’s mission and goals. To be engaged, employees need more than just a job; they need meaningful work.
Provide Meaningful Training
Providing meaningful professional development opportunities demonstrates a commitment to employee advancement. Employees who feel that the company is willing to invest in them are more likely to return that investment with loyalty and engagement. It can be as simple as offering employees the opportunity to cross-train with other departments or take certification courses to advance their expertise. Nurture the talent you have at your disposal.
Take a personal interest in employees. Provide regular feedback rather than waiting for once-a-year reviews. And don’t just give feedback, but ask for input from employees. Employees who feel they have some input in decisions being made are often much happier than those who feel like no one is listening.
When employees go above and beyond or achieve success, it’s essential to recognize their efforts. A culture of appreciation can increase employee motivation.
When it comes to increasing employee engagement, be transparent in your approach with employees. Talk about engagement often. Having open discussions and listening to feedback is critical to increasing engagement.